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Lead, Government & Community Engagement


Who We Are

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our global team of over 1,200 professionals are at work in 33 offices. Together, we are catalyzing a global revolution that will rescue millions, protect half a billion, and make justice unstoppable.

Motivated by God’s call to seek justice for the oppressed, we believe that the way we work is as important as the results we achieve. We are a global community that cares for one another. We value joy and celebration, and we strive to provide professional excellence to all those we serve.

The Need

After almost 25 years of continued growth and operational success in pioneering the work of protecting those who are experiencing poverty from violence, IJM has become a $100+ million organization. As IJM continues this trajectory of growth and scaling of its impact, with the Vision to protect 500 million people by the year 2030, IJM is seeking a Lead, Government & Community Engagement to develop diverse partnerships and collaborations for IJM that will strengthen the formal system of justice that protect vulnerable communities from modern slavery and forced labor. The Lead will be responsible for developing strategies and building programs to pilot and sustain positive relations and partnerships with relevant government and community stakeholders to strengthen government policies, structures, implementation plans and capacities as well as to cultivate a favorable operating climate for IJM’s work.

This position is based at Kuala Lumpur, Malaysia and reports to Field Office Director, Malaysia.


Leadership & Management

  • Understand IJM’s objectives and set a vision for the public and government engagements; inspire and motivate the team to collaborate around that vision.
  • Identify, facilitate and manage strategic cooperation with government, local and global development communities for IJM forced labor slavery works and system reform initiatives.
  • Network, build and maintain credible relationship with the government stakeholders and community counterparts, locally and regionally, to build IJM as a credible expert on tackling issues on human trafficking and forced labor.
  • Develop and lead innovative community projects in collaboration with government stakeholders, building and supporting CSO coalitions, engaging with businesses interested in meaningful government engagement to strengthen worker protection mechanisms.
  • Guide the team to ensure strategic external engagements that lead directly to project outcomes.
  • Ensure the delivery of work and engagements are in compliance with IJM policies, protocols, and directives.
  • Coordinate information flow and systematic knowledge exchange across IJM and with partners.

Strategy & Knowledge Development & Implementation

  • Assess and analyze prospective partnerships across key engagement sectors
  • Prepare background, strategic insights, plans and briefing documents toward advocacy and engagements with government, private partners, local and global development communities to cultivate stakeholder’s interest, buy-in for program goals, and collaboration.
  • Develop and identify a range of accessible follow-up strategies for relevant stakeholders including volunteering, advocacy outreach, and other related activities.
  • Oversee strategy and execution of partnerships through mobilizing and networking with government, corporations, foundations, civil society organizations and other related groups.
  • Interact and closely coordinate with IJM Malaysia team and other FO teams in the development and execution of government and public engagements strategies.

Networking & Partnership

  • Responsible to identify, build and maintain relations, alliances and coalitions within and outside the organization with key government, local and global development communities as well as private stakeholders for active engagement and enhancement of IJM’s programs;
  • Lead activities to generate government and community advocacy for the justice system to reduce forced labor trafficking.
  • Identify key platforms for promoting stakeholder engagement with IJM program.
  • Represent IJM in stakeholder meetings, conversations, roundtables, industry groups and organizations and work as a bridge builder and collaborator with NGOs, academics and public at large.
  • Speak effectively, credibly, and passionately about IJM’s theory of change, and the importance of engaging in the fight against forced labor trafficking to a wide variety of constituencies.

Capacity Building

  • Work together with IJM teams to develop capacity building strategies, plans and supporting materials as necessary for various government and audiences.
  • Consult and liaise with government, non-governmental including private stakeholders to explore capacity building partnership and opportunities.
  • Provide capacity-building trainings and lead the development of training materials, tools, and other content in collaboration with Malaysia program team and relevant IJM Specialists.

Events and Logistics

  • Coordinate with partners and work with the project team on and provide logistical support for public engagement events, including conferences, workshops, trainings and other events
  • Create strategic events/forums to promote and engage in meaningful dialogue around IJM’s theory of change.

Documentation, Reporting & Data Management

  • Ensure thorough documentation and timely reports as required, in collaboration with the program team and the office’s M&E plan, regarding progress toward targets, all activities, and all strategic relationships.
  • Participate in periodic review, and quarterly reviews with the broader team, to identify achievements, lessons learned, and areas of improvement.
  • Refine and adapt approaches in program implementation if required in response to feedback, research and insights.

Accountability & Compliance

  • Ensure compliance in all IJM policies.
  • Develop and manage the team budget, ensuring funds are spent according to IJM’s budgetary and stewardship principles and approved limits

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities for the position. Duties, responsibilities and activities may change at any time with or without notice. All positions are required to perform any additional tasks assigned by the supervisor. The position may require flexible hours with the possibility of working nights and weekends.


Education & Technical Competencies

  • Master’s degree in relevant field is preferred.
  • Bachelor’s degree in humanities, social work, law, human rights, international development or related field, or equivalent work experience.
  • Strong knowledge of current issues on human trafficking, forced labor, international trafficking instruments and understanding of labor trafficking laws and their practical application.
  • In-depth knowledge of the government structure, hierarchy and work style at state and national level.
  • Proven ability to work well at an inter-personal level with government and public stakeholders
  • At least 5 years of experience in project development and implementation with diverse group of government and community-based groups and capacity-building experience desirable.
  • Established experience in networking with stakeholders across the spectrum of community.
  • Excellent communication and presentation skills, and fluent in spoken and written English and Bahasa Malaysia.
  • Proficiency in Microsoft Office applications, particularly Word, Excel and Powerpoint.

Non-technical Competencies

  • Highly developed organizational and leadership skills, superior attention to detail, exceptional follow-through and accountability for results.
  • Disciplined with priorities, excellent time management and ability to work effectively under deadline pressures; proven ability to organize and prioritize multiple tasks with competing demands under tight deadlines.
  • Strong analytical and problem-solving skills, with proven ability to exercise sound judgment, take initiative and produce results.
  • Self-motivated and able to work independently, as well as under supervision and as part of a team
  • Excellent interpersonal skills, cross-cultural communication, and ability to establish and maintain and foster good working relations in a multi-ethnic, multi-cultural and multi-disciplinary working environment.
  • Flexible, enthusiastic, and willing to receive feedback and learn from others.
  • Exceptionally high level of honesty and integrity.
  • Professional presentation in demeanor and written and oral communication.
  • Passion and commitment for IJM’s mission and theory of change.

Critical Qualities

  • Self-starter with strong initiative;
  • Disciplined with priorities;
  • Strong interpersonal skills and self-awareness;
  • Exceptional verbal and written communication;
  • Flexible, collaborative and eager to support others;
  • Effective team player who fosters collaborative environment; and
  • Adept at creative problem solving.


How to apply: Interested applicants, please send your Cover Letter, IJM Application Form (please click here for the template) and CV/Resume in English to malaysia@ijm.org not later than 25 March 2022.

Remarks: Only shortlisted candidate will be contacted.

Media Contact

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More Information

Petra Kooman

Director of Marketing and Public Relations
519.679.5030 x.229

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