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Senior Coordinator, Psychosocial Support (Gulu)


Who We Are

IJM is the global leader in protecting the poor from violence in the developing world. Our global team of over 1,000 professionals are at work in over 25 countries. Together, we are catalyzing a global revolution that will rescue millions, protect half a billion, and make justice for the poor unstoppable.

Motivated by God’s call to seek justice for the oppressed, we believe that the way we work is as important as the results we achieve. We are a global community that cares for one another. We value joy and celebration, and we strive to provide professional excellence to all those we serve.

The Need

International Justice Mission (IJM) is seeking a highly qualified, disciplined professional to provide multidisciplinary support to victims of intimate partner violence and sexual violence against children (both directly and through partnerships). The Psychosocial Support Coordinator is responsible for developing and implementing IJM’s strategy for psycho-social service provision for survivors of Violence against Women or Children (VAW/C) specifically Sexual Violence against Children (SVAC) or Intimate Partner Violence (IPV). IJM is committed to a trauma-informed and multi-disciplinary response to violence against women and children; thus, the Psychosocial Support Coordinator will work closely with internal and external stakeholders across a range of professional disciplines, particularly law enforcement, prosecution, and social services, and will strengthen trauma-informed responses within each of these sectors. The Psychosocial Support Coordinator will build strategic partnerships with regional, district, and community-level social welfare officers and civil society organizations that provide psychosocial services to ensure the protection, recovery, and empowerment of VAW/C survivors, and will develop strategies to strengthen coordinated social service provision where gaps are present. This position will contribute to a national Psychosocial strategy that advises relevant government agencies, builds innovative partnerships, and establishes best practices for Psychosocial Support programming within Uganda.

This position is based in Gulu and requires extensive regional travel.


Networking & Partnership

  • Build effective, trusting partnership relationships with justice system officials, social welfare officers, and other stakeholders within the district and national level;
  • Work closely with stakeholders to strengthen the medico-legal response to VAW/C by building linkages among justice officials, social welfare, police and health workers on forensic evidence collection, filling Police Form 3A, and preparation for court hearings;
  • Promote a multi-disciplinary coordinated community response (CCR) to cases of VAW/C;
  • Develop and maintain close working relationships with stakeholders to ensure effective case management and seamless provision of services to VAW/C survivors;
  • Convene and provide leadership in multi-disciplinary meetings with a variety of government and non-government stakeholders, and support inter-institutional dialogue and coordination on cases of VAW/C; and
  • Develop and maintain an effective network of contacts within the health, psychosocial, and community development space.

Training and Development

  • Develop and deliver high-quality, professional training curriculum to multi-disciplinary stakeholders on trauma informed VAW/C case management;
  • Support joint training programs with the police, judiciary, social welfare, and medical staff on survivor-friendly VAW/C interventions, including ethical and safety considerations for survivors of VAW/C;
  • Convene and provide leadership in multi-disciplinary meetings with a variety of government and non-government stakeholders, and support inter-institutional dialogue and coordination on cases of VAW/C; and
  • Train and mentor all stakeholders on the incorporation of child-friendly and trauma-informed approaches into their service delivery.


  • Provide mentoring and support to social welfare officers and justice officials to ensure that VAW/C survivors are provided trauma-informed protection and support throughout investigations and court proceedings;
  • Provide mentoring and support to social welfare officers and other stakeholders to empower VAW/C survivors towards restoration by conducting holistic assessments to evaluate survivor strengths and vulnerabilities, including the safety of the home environment, developing individualized care plans to address vulnerabilities and critical needs, coordinating psychosocial services for survivors, monitoring and reporting survivor progress towards defined psychosocial goals, and assessing sustainable safety at the time of case closure; and
  • Build effective, trusting case management partnerships with the Public Justice System actors and other stakeholders.
  • Documentation, Reporting & Data Management
  • Track case related data in paper and electronic case tracking management systems;
  • Analyze and document cases of VAW/C that can contribute to updated case management protocols;
  • Work with the internal team members to monitor and evaluate the project, including monitoring and reporting of project targets, results, and outputs; and
  • Work with relevant Uganda national program personnel and Africa Europe regional personnel on the development of data measurement tools to measure the impact of aftercare strategies.


  • Bachelor’s Degree in psychology, counseling or social work (Master’s degree preferred);
  • Five or more years of experience in counseling, psychology or social work, including working with VAW/C survivors, indigent and otherwise vulnerable clients;
  • Experience in networking and partnering with social service providers;
  • Proficiency in the Microsoft Office Suite, with ability to quickly learn and consistently use other software systems for purposes of case management, M&E, and documentation;
  • Strong understanding of trauma and proven application of trauma-informed approaches within case management and/or clinical interventions;
  • Proven ability to mentor, guide and coach multi-disciplinary stakeholders (prior experience working with law enforcement or justice system officials preferred);
  • Fluent in written and oral communication in English, with working knowledge of local languages required; and
  • Excellent writing, documentation and reporting skills, including the ability to maintain digital records and generate high-quality reports on all casework interventions, stakeholder interactions, etc.

Critical Qualities

  • Mature, Orthodox faith as defined by the Apostles’ Creed;
  • Passionate commitment to IJM’s mission and values;
  • Attention to detail, organized and disciplined with priorities;
  • Professional in demeanor, appearance, writing and oral communication;
  • Works well under stress with a sustained positive attitude;
  • Exceptionally high level of honesty and integrity; and
  • Intelligent, creative and proactive problem solver.

Send Resume, Cover Letter & Statement of Faith to [email protected]

* What is a statement of faith? A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.

** To learn more about International Justice Mission, visit the website at

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