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Specialist, Monitoring, Evaluation, Research, and Learning

Asia Pacific, Indonesia, Malaysia

Who We Are

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our global team of over 1,200 professionals are at work in 33 offices. Together, we are catalyzing a global revolution that will rescue millions, protect half a billion, and make justice unstoppable.

Motivated by God’s call to seek justice for the oppressed, we believe that the way we work is as important as the results we achieve. We are a global community that cares for one another. We value joy and celebration, and we strive to provide professional excellence to all those we serve.

The Need

After almost 25 years of continued growth and operational success in pioneering the work of protecting those who are experiencing poverty from violence, IJM has become a $100+ million organization. As IJM continues this trajectory of growth and scaling of its impact, with the Vision to protect 500 million people by the year 2030, IJM’s Regional Vice President, Forced Labor Programs is seeking a Specialist to provide cutting-edge leadership to IJM’s forced labor programs in Southeast Asia in the areas of monitoring, evaluation, research and data analysis.

This position is based at based in Kuala Lumpur or Jakarta (preferred), or anywhere in Asia Pacific where IJM is legally registered (no relocation assistance is available) and reports to Regional Vice President, Forced Labor Programs.


Leadership, Collaboration, and Strategy (30%)

  • Set vision for, problem solve for, and develop innovative partnerships with government and non-government partners to increase IJM and stakeholder ability to collect, share and analyze data, and measure impact
  • Equip and lead IJM’s forced labor programs and partners in research, learning, innovation, program design, monitoring and evaluation activities to regularly review and facilitate improvement and development of Field Office programs.
  • Collaborate with IJM’s other FLS MERL Specialist and IJM’s Global Measurement Team staff to share knowledge, obtain needed support, and obtain and share resources
  • Lead a cross-office MERL team that ensures close coordination and collaboration to solve regional/hub MERL challenges and develop MERL staff capacity
  • Represent IJM in relevant MERL forums, networks, and events; and
  • Manage regional MERL budget and any consultants and service providers.

Program Impact, Quality and Evaluation (30%)

  • Lead development and implementation of methods, systems and tools to monitor and evaluate IJM’s Asia Pacific Forced Labor Slavery programs including:
  • Collaborative casework targeting forced labor and labor trafficking crimes;
  • Trainings, technical consultation, advocacy and awareness raising activities conducted by IJM and partners;
  • The performance of justice system agencies in responding to forced labor and labor trafficking;
  • Key stakeholders’ confidence in the justice system’s response to forced labor and labor trafficking;
  • Ensure IJM’s data collection methods will produce useful data and visualization that meets minimum quality standards
  • Lead ongoing analysis of both quantitative and qualitative program data and support program leaders and staff in interpreting the findings
  • Proactively identify gaps or needed changes in program design and MERL plans
  • Facilitate, and provide the necessary data and analysis for, regular program learning activities to support the program in achieving demonstrable, meaningful impact
  • Appropriately incorporate survivor voice into MERL
  • Lead the preparation for internal and external evaluation(s)
  • Contribute to the development of IJM program quality standards
  • Contribute to the program design process for new FLS programs
  • Ensure all FLS programs develop and implement robust monitoring and evaluation plans, including Key Performance Indicators, monitoring tools, data banks and needed processes, that meet program needs in line with IJM guidance and standards

Impact Measurement Research and Partnerships (40%)

  • Lead, provide technical input to, and otherwise support IJM’s targeted and large scale, quantitative and qualitative research efforts to assess targeted crime prevalence, justice system effectiveness and the impact of well-functioning justice systems on individuals and communities
  • Develop, gain requisite approval/clearance for, and execute on assigned research projects in coordination with other program leaders and external consultants;
  • Develop research scopes of work, objectives, project charters, and project plans;
  • Propose, review, and recommend effective methodology options;
  • Develop feasible, plausible, and implementable plans for research team staffing; research budget; research schedule; instrument development, testing, and finalization; data collection; data quality control; data analysis; and data dissemination & use;
  • Ensure development, dissemination, uptake of, and adherence to research guidance, including study staff training manuals and data quality assurance plans
  • Ensure compliance with IJM security, financial, staff care, ethical research, data security, and other internal policies and procedures
  • Lead on the implementation of assigned work packages and activities
  • Provide technical support and leadership to other leaders on the research project
  • Identify strategic program components for internal and external evaluation or research; direct, design and conduct evaluations/research


Supervisory: This position reports to the Regional Vice President, Forced Labor Programs. No roles report to this position but, provides indirect supervision over MERL staff in FLS program offices.

Education & Experience

  • Master’s degree in International Development, Public Policy; Economics; Data Science; Applied Statistics, Analytics, Public Health, Criminal Justice, or another related field;
  • At least 8 years of experience in applied research, program design, monitoring and evaluation and data use, as well as program management experience;
  • Proven leadership experience, including managing teams, in research or M&E activities;
  • Strong experience in qualitative and quantitative methods, data collection, database development and management, and analytics;
  • Professional certificate in MERL is an advantage;
  • Membership of a professional society on MERL in Southeast Asia is an advantage.

Critical Qualities

  • Self-starter with strong initiative;
  • Disciplined with priorities;
  • Strong interpersonal skills and self-awareness;
  • Exceptional verbal and written communication;
  • Flexible, collaborative and eager to support others;
  • Effective team player who fosters collaborative environment; and
  • Adept at creative problem solving.


  • Ability to design and validate data collection tools, such as surveys and interview guides, that require minimum staff time and effort;
  • Proven ability to communicate and collaborate with multi-disciplinary program teams to understand goals and activities, balance staff time and competing priorities, and translate data into programmatic recommendations;
  • Proficient in group facilitation with demonstrated ability to communicate and collaborate effectively with partners, staff, and colleagues with a high level of tact, diplomacy and confidentiality;
  • Strong computer skills, including functional knowledge of quantitative and qualitative data analysis software - Expertise in statistical analysis software (such as Stata, SPSS, SAS, R, or NVivo) and associated descriptive, prescriptive, and predictive analytics techniques;
  • Strong verbal and written communication skills in English (including both strong scientific writing skills and for lay audiences);
  • Expertise in all areas of quantitative and qualitative methodologies (including sampling, implementation guidance and oversight, data collection and analysis ethical approvals and procedures, as well as quantitative and qualitative data analysis techniques);
  • Expertise in staff training and management and change management around MERL/data-related initiative;
  • Strong analytical skills;
  • Team player and team oriented across multi-disciplinary teams;
  • Demonstrates servant leadership and the values of IJM;
  • Self-starter with strong initiative;
  • Proactive, creative problem-solver;
  • Extremely high levels of honesty and integrity;
  • Ability to work well under stress and deadline pressures with a sustained positive attitude;
  • Attention to detail;
  • Organized and disciplined with priorities;
  • Passionate to combat human trafficking, rescue victims and hold offenders accountable; and
  • Exceptional collaborator with diverse teams from various backgrounds – including technical and non-technical staff


Potential travel up to 20% of time (subject to travel restrictions and pandemic situation)


How to apply: Interested applicants, please send your Cover Letter and CV/Resume in English to apac_recruiting@ijm.org not later than 12 March 2022.

Remarks: Only shortlisted candidate will be contacted.

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Petra Kooman

Director of Marketing and Public Relations
519.679.5030 x.229

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