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Survivor Services Specialist, Forced Labor Programs

Asia Pacific

Who We Are

IJM is seeking a Survivor Services Specialist will be responsible for the development and execution of the aftercare vision and strategy for the portfolio of Asia Pacific’s forced labor programs. The Specialist will equip IJM multi-disciplinary teams in FLS Field Offices (FOs) to ensure that trauma-informed justice systems and social services empower forced labor survivors toward restoration. The Specialist will build expertise at the regional level that advises stakeholders, builds innovative partnerships, and establishes best practices for FLS programming for survivor care. They will produce quality products, standards, and trainings for IJM and partners. The Survivor Services Specialist will liaise with IJM’s Global Partnerships team to share best practice, align on shared initiatives, and consult on data priorities to develop evidence-based survivor care models of implementation. This position reports to the Regional Vice President, Forced Labor Programs, Asia Pacific, and is based in Bangkok, Phnom Penh, Yangon or Kuala Lumpur with regular travel across the Southeast Asia region. IJM will consider remote working arrangements for qualified candidates based elsewhere in the region.


  • Regional Aftercare Strategy and Execution. Lead and engage FLS survivor care programs to develop, build out, and execute short- and long-term strategy that is aligned with regional strategy and the global aftercare framework, standards, and indicators. Work closely with field office (FO) aftercare focal points to coordinate strategy, learnings, partnerships, and shared resources.
  • Technical Assistance. Provide technical support to FLS FOs to successfully implement casework and capacity building activities that result in trauma-informed systems and sustainable safety and empowerment for labor trafficking survivors.
  • Forced Labor Aftercare Resources and Products. Develop survivor care tools, guidance documents, and learning resources to provide tangible value and guidance to IJM’s FLS teams and partners in the Asia Pacific region, including source, destination, and cross-border survivor support models. Position IJM as a regional thought leader in trauma-informed survivor services of human trafficking.
  • Aftercare Program Assessments and Expansion. Support the build out of regional expansion of FLS survivor care programs and partnerships in the Asia Pacific region. Equip teams and partners to carry out survivor services in expansion countries, including onboarding of staff and start-up support for new offices. Support proposal development and program design as needed.
  • People Development. Strengthen expertise amongst FLS aftercare staff and contribute to development of leadership pipeline in regional hub, including identification of vetted consultants. Build and increase expertise at the regional level that will advise government and non-government stakeholders, build innovative partnerships, and establish best practices for survivor services.


  • Advanced degree in social work, psychology, international development, or equivalent combination of bachelor’s degree and relevant work experience
  • Minimum of eight (8) years of relevant work experience
  • Minimum of five (5) years of experience leading the development and implementation of successful social service programs and capacity building projects with excellent outcomes
  • Experience working on programs that serve survivors of abuse, trafficking, or other traumatic experiences required
  • Demonstrated technical understanding and knowledge of trauma and impact of trauma required
  • Prior experience living and working in Southeast Asia required
  • Preferred experience includes working internationally in developing countries and on multi-disciplinary teams
  • Fluency in oral and written communication of English required; fluency or working proficiency of Khmer, Thai, Myanmar or Malay language desired
  • Significant networking and advocacy experience required


  1. Trauma-informed competencies
  2. Program development
  3. Training and curriculum development
  4. Exceptional written and verbal communication skills
  5. Cross-cultural competency
  6. Research and writing
  7. High level of proficiency with Microsoft Office applications and data management systems
  8. Global and multi-cultural awareness and competency
  9. Ability to build trust across diverse, multi-disciplinary teams
  10. Creativity and problem solving
  11. Effective team player and leader

How to apply:

Interested candidates are invited to submit their applications along with a completed IJM Job Application Form to [email protected]. Applications should include: a cover letter, explaining why you are interested and qualified for the position; b) a curriculum vitae; c) a completed IJM application form (If you would like to see the full job description, please click HERE to download).


Only shortlisted candidate will be contacted.

Posting period:

Applications will be accepted until the position is filled.


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