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IJM Policies

Effective date: 04/09/2022

Privacy Policy

Effective date: 04/09/2022

International Justice Mission (“IJM Global,” “we,” “us,” or “our”) is committed to privacy and data protection. This Privacy Policy applies to personal data IJM Global collects from you, through our interactions with you, through https://www.ijm.org/ and other websites under the control of IJM Global that link to this Privacy Policy, and our services, including any personal information collected from our donors (collectively “Services”), as well as how we use and protect your personal data.

We don’t rent or sell your personal information with any person, business or organization, ever. We commit to uphold transparency, accountability, and choice regarding the collection of your personal data. We are committed to using the personal data you provide to only support your relationship with IJM Global. IJM Global is also committed to ensuring that your personal data is accurate and complete.

Visitors to www.ijm.org can browse our website without providing any personal data.

Scope

This Privacy Policy describes the information that we collect (directly or indirectly) and why we collect it, what we do with the information we collect and how you can manage your Personal Data (defined below).

This Privacy Policy does not apply to any website or service that does not display, incorporate by reference, or link to this Privacy Policy. Our Site includes links to other websites whose privacy practices may differ from those of IJM. If you submit personal data to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

This Privacy Policy is incorporated into and made a part of IJM Global's Terms of Service. If you have not done so already, please also review the Terms of Service.

Personal Data We Collect

“Personal Data” is any information that would reveal specific information about you as an individual. We collect and use Personal Data in connection with your donations and any Services provided to you by IJM Global, including easing your navigation on our websites, communicating with you, and improving your experience using our Services, processing your donation, issuing receipts, and otherwise supporting your relationship with IJM Global.

We may collect the following Personal Data from you:

  • Contact information such as name, e-mail address, mailing address, phone number;
  • Billing Information such as credit card number and billing address;
  • Unique identifiers such as user name, account number, password;
  • Additional information as needed to support your relationship with IJM, such as minimum age or DOB (to ensure age appropriate content) and tax-payer information (to support tax recovery).

If you do not register with us or otherwise provide us with Personal Data, we only process the information that your browser transmits to our server. This includes:

  • Your IP address;
  • Date and time of the request;
  • Time zone difference to Greenwich Mean Time (GMT);
  • Content of the request (specific page);
  • The access status/HTTP status code;
  • The amount of data transferred in each case;
  • Website from which the request comes, browser;
  • Operating system and its surface;
  • Language and version of the browser software.

This processing is technically necessary for us to display our website to you and to ensure the stability and security of the website.

Surveys or Contests

From time-to-time we may provide you the opportunity to participate in contests or surveys on our website or elsewhere. If you participate, we will request certain Personal Data from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information.

The requested information typically includes:

  • Contact information (such as name and shipping address);
  • Demographic information (such as zip code).

Information from Third Parties

Additionally, we may collect the following information from third party sources, including from public sources:

  • Marketing information such as additional forms of contact, indicators, or flags used for segmentation purposes;
  • Demographic information, including census data or third party research for segmentation purposes.

How We Use Personal Data

We will only use your Personal Data when the law allows us to. We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

Please note that in certain circumstances we are obliged to process Personal Data from you due to a legal obligation, such as anti-corruption stipulations or statutory retention periods.

IJM Global uses information that we collect from you for the purposes of:

  • Processing donations;
  • Providing constituents with desired information about IJM and its work worldwide;
  • Sharing Personal Data within IJM Global or with third parties to provide and improve constituent services and provide constituents a service which is suitable to their requirements;
  • Improving and customizing our constituent services and experience;
  • Understanding how constituents engage with IJM Global;
  • Communicating with constituents in appropriately customized ways;
  • Exploring ways to better engage current and future constituents in the mission of IJM Global;
  • Providing age appropriate content for children;
  • Supporting tax recovery;
  • Maintaining the safety and security of our constituent services, including enhancing protection against spam, harassment, intellectual property infringement, crime, and security risks of all kind;
  • Exchanging Personal Data within IJM’s international affiliate offices for the legitimate interests described above, as well as for administrative purposes;
  • Defending legal claims.

We may further use information of constituents who attend in person events or trips for our legitimate interest in providing for the safety and security of all event attendees.

Customer Testimonials/Comments/Reviews

We may post customer testimonials/comments/reviews on our website which may contain personal information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to update or delete your testimonial, you can contact us at contact@ijm.org.

How We Use Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include Personal Data.

Types of Cookies

We use both session ID cookies and persistent cookies. A session ID cookie is deleted when you close your browser. Although session cookies are established, they are not capturing any behavioral or Personal Data, only information that is helpful to the user experience, such as whether the user's browser has JavaScript capability. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies are being used to switch one time messages on and off and to record form completion. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.

We use cookies for communications purposes and to identify you for subsequent visits if you have an account with us. This way we can improve the use of our website for you. Otherwise, you will have to log-in again for each visit. Our legitimate interest results from the storage of cookies for the technically error-free and optimized provision of our services.

Technologies such as: cookies, beacons, tags and scripts are used by International Justice Mission and our partners [e.g. marketing partners], affiliates, or analytics or service providers [e.g. online customer support provider]. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.

To make it easier for you to understand why we need them, the Cookies we use on our website can be grouped into the following categories:

  • Strictly Necessary: These Cookies are necessary for the websites to work properly. They include any essential authentication and authorization cookies for our websites.
  • Functionality: These Cookies enable technical performance and allow us to “remember” the choices you make while browsing our websites, including any preferences you set. They also include sign-in and authentication cookies and IDs that enable you to return without additional sign-in.
  • Performance/Analytical: These Cookies allow us to collect certain information about how you navigate the websites running on your device. They help us understand which areas you use and what we can do to improve them.
  • Targeting: These Cookies are used to deliver relevant information related to our websites to an identified machine or other device (not a named or otherwise identifiable person) which has previously been used to visit our websites. Some of these types of Cookies on our websites are operated by third parties with our permission and are used to identify advertising sources that are effectively driving customers to our websites.

How to Control and Delete Cookies

Cookies can be controlled, blocked or restricted through your web browser settings. Information on how to do this can be found within the “Help” section of your browser. All Cookies are browser specific. Therefore, if you use multiple browsers or devices to access websites, you will need to manage your Cookie preferences across these environments.

If you are using a mobile device to access our websites, you will need to refer to your instruction manual or other help/settings resource to find out how you can control Cookies on your device.

Please note: If you restrict, disable or block any or all Cookies from your web browser or mobile or other device, the websites may not operate properly, and you may not have access to our webpages available through the websites. Except as required by applicable law or this Privacy Policy, IJM Global shall not be liable for any impossibility to use the websites or degraded functioning thereof, including where such are caused by your settings and choices regarding Cookies.

Social Media Widgets

Facebook Like Button

We use the so-called "two-click solution." This means that when you visit our site, no Personal Data is initially passed on to the providers of the plug-ins. You can recognize the provider of the plug-in by the marking on the box above its initial letter or the logo. We offer you the possibility to communicate directly with the provider of the plug-in via the button. The plug-in provider receives the information that you have accessed the corresponding website of our online offer only if you click on the marked field and thereby activate it.

Personal information that your browser transmits to our server will also be transmitted. For example, by using the “Facebook Like Button,” the IP address is anonymized immediately after collection, according to the respective website provider. By activating the plug-in, Personal Data is transferred from you to the respective plug-in provider and stored there. Since the plug-in provider collects data mainly via cookies, we recommend that you delete all cookies before clicking on the grayed-out box using your browser's security settings.

We have no influence on the data collected and data processing processes, nor are we aware of the full extent of data collection, the purposes of processing, the storage periods. We also have no information on the deletion of the data collected by the plug-in provider.

The plug-in provider stores the data collected about you as user profiles and uses these for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation takes place in particular (also for not logged in users) for the representation of demand-fair advertisement and in order to inform other users of the social network about your activities on our website. You have a right of objection to the creation of these user profiles, whereby you must contact the respective plug-in provider to exercise this right. Through the plug-ins we offer you the possibility to interact with social networks and other users, so that we can improve our offer and make it more interesting for you as a user.

The data is passed on regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in with the plug-in provider, your data collected with us will be directly assigned to your existing account with the plug-in provider. If you click the activated button and, for example, link the page, the plug-in provider also stores this information in your user account and shares it publicly with your contacts. We recommend that you log out regularly after using a social network, especially before activating the button, so you can avoid being assigned to your profile with the plug-in provider.

Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the data protection declarations of these providers notified below. They will also provide you with further information about your rights in this regard and setting options to protect your privacy.

Addresses of the respective plug-in providers and URL with their data protection information:

Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; http://www.facebook.com/policy...;
weitere Informationen zur Datenerhebung: http://www.facebook.com/help/1..., http://www.facebook.com/about/...
sowie http://www.facebook.com/about/privacy/your-info#everyoneinfo.
Facebook hat sich dem EU-US-Privacy-Shield unterworfen, https://www.privacyshield.gov/EU-US-Framework.

How We Share Personal Data

We will share your Personal Data with third parties only in the ways that are described in this Privacy Policy. We do not sell your Personal Data to third parties. In those situations where we use a third party to process your data, we require that these third parties agree to provide the equivalent level of protection as provided under the applicable data privacy law and this Privacy Policy.

Third parties may be suppliers that process Personal Data on our behalf, such as:

  • IT service providers;
  • Companies that assist with customer service, shipping, or event registration;
  • Companies that provide other services to support our relationship with you;
  • Companies that provide demographic and market research assistance.

We may disclose your Personal Data to third parties:

  • As required by law such as to comply with a subpoena, or similar legal process;
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; or
  • With your prior consent to do so.

Donations

Specific to donations, IJM Global uses Plaid Inc. ("Plaid") to gather End User’s data from financial institutions. By using our service, you grant IJM and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution. You agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid Privacy Policy.

In addition, any office within the IJM Global team may share Personal Data you provide it to the IJM Global office in the United States, or another member of the IJM Global team, so that the receiving IJM office may engage with users located in their country and as otherwise necessary to manage the provision of suitable services to constituents as appropriate for their needs.

Handling of Personal Data

Retention of Personal Data

We will retain your information for as long as your account is active or as needed to provide you Services. If you wish to cancel your account or request that we no longer use your Personal Data to provide you Services, contact us as described in this Policy. We will retain and use your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security of Personal Data

The security of your Personal Data is important to us. We follow generally accepted industry standards to protect the Personal Data submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

If you have any questions about security on our website, you can contact us at contact@ijm.org. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). The Personal Data collected when you make a contribution or purchase items by credit card is kept for the purposes of tracking your order and to provide a receipt of the transaction. This information is stored on an encrypted, secure server managed by a third-party commercial credit card processing institution.

Transfers of Personal Data

When we use external service providers based outside the European Economic Area to process your personal information, we do so pursuant to the standard contractual clauses for data processors approved by the European Commission to ensure an appropriate level of data protection. These service providers have been carefully selected by us, commissioned in writing and are bound by our instructions. They are regularly checked by us. The service providers will not pass this data on to third parties, but will delete it after fulfilment of the contract and the conclusion of legal storage periods, unless you have consented to further storage.

When a member of the IJM Global team located within the EU, or otherwise serving as a controller for data subject, transfers personal information to the IJM Global office or any other office within the IJM Global Team located outside of the EU, we rely on the standard contractual clauses for data controllers approved by the European Commission to ensure an appropriate level of data protection.

Your Rights Regarding Your Personal Data

IJM respects your right to access and control your Personal Data. You have choices about the data we collect. When you are asked to provide Personal Data that is not necessary for the purposes of providing you with our Services, you may decline.

We aim to keep all personal data that we hold accurate, complete and up-to-date. While we will use our best efforts to do so, we encourage you to tell us if you change your contact details. If you believe that the information we hold about you is incorrect, incomplete or out-of-date, please contact us at contact@ijm.org. We will not discriminate against you for exercising any of your rights to access and control your Personal Data.

Access to personal data: You have the right to request access to your Personal Data. Subject to any relevant legal requirements and exemptions, including identity verification procedures, we will provide you copies of your Personal Data. Before providing data to you, we will ask for proof of identity and sufficient information about your interaction with us so that we can locate any relevant data.

Correction and deletion: You have the right to correct or amend your Personal Data if it is inaccurate or requires updating. You may also have the right to request deletion of your Personal Data. Please note that such a request could be refused because your Personal Data is required to provide you with the products or services you requested, e.g. to deliver a product or send an invoice to your email address, or that it is required by the applicable law.

To review and update or delete your Personal Data, contact us at contact@ijm.org. We will respond to your request to access within 10 days.

If you are a donor, you may use our donor portal to update your Personal Data.

Marketing preferences: If you have provided us with your contact information, we may, subject to any applicable Spam Act or similar regulation, contact you via e-mail, postal mail, or telephone about IJM Global products, services and events that may be of interest to you, including our newsletter.

E-mail communications you receive from IJM Global will generally provide an unsubscribe link allowing you to opt-out of receiving future e-mail or to change your contact preferences. Please remember that even if you opt-out of receiving marketing emails, we may still send you important Service information related to your accounts and subscriptions.

The right to object to processing: You have the right to object to IJM Global's processing of your Personal Data, under certain conditions.

The right to data portability - You have the right to request that IJM Global transfer the

data that we have collected to another organization, or directly to you, under certain conditions.

California Shine the Light Law: California Civil Code Section 1798.83 permits users who are California residents to obtain from us once a year, free of charge, a list of third parties to whom we have disclosed personal information (if any) for direct marketing purposes in the preceding calendar year. If you are a California resident and you wish to make such a request, please send an e-mail with “California Privacy Rights” in the subject line to contact@ijm.org or write us at: International Justice Mission, PO Box 2227, Arlington, VA 22202.

Children's Privacy

Services are not intended for Children.

You must be at least the age of majority in your place of residence to use the Services. The Services are not directed to or intended for use by minors. Consistent with the requirements of the U.S. Children’s Online Privacy Protection Act, if we learn that we received any information directly from a child under age 13 without his or her parent’s verified consent, we will use that information only to inform the child (or his or her parent or legal guardian) that he or she cannot use the Services.

California Minors

While the Services are not intended for anyone under the age of 18, if you are a California resident who is under age 18 and you are unable to remove publicly-available content that you have submitted to us, you may request removal by contacting us at: contact@ijm.org. When requesting removal, you must be specific about the information you want removed and provide us with specific information, such as the URL for each page where the information was entered, so that we can find it. We are not required to remove any content or information that: (1) federal or state law requires us or a third party to maintain; (2) was not posted by you; (3) is anonymized so that you cannot be identified; (4) you don’t follow our instructions for removing or requesting removal; or (5) you received compensation or other consideration for providing the Content or information. Removal of your content or information from the Services does not ensure complete or comprehensive removal of that content or information from our systems or the systems of our service providers. We are not required to delete the content or information posted by you; our obligations under California law are satisfied so long as we anonymize the content or information or render it invisible to other users and the public.]

Choice/Opt-Out

Where you have provided your consent, you have the right to withdraw your consent to our processing of your personal information. For example, you may choose to stop receiving all or certain types of communication by following the unsubscribe instructions included in these emails or you can contact us at contact@ijm.org. You can further choose to withdraw your consent to our processing of your personal information related to an online account (e.g., donor portal) by closing your account through your account settings and then emailing contact@ijm.org to request that your personal information be deleted, except for information that we are required to retain. This deletion is permanent and your account cannot be reinstated.

Changes to Our Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by e-mail (sent to the e-mail address specified in your account) or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

If you have any questions about this Privacy Policy or would like to access, update, or delete your Personal Data, contact us at:

International Justice Mission
PO Box 2227
Arlington, VA 22202

Phone: 844-422-5878

Email: contact@ijm.org

We will respond to your request to access within 10 days. If you are a donor, you may use our donor portal to update your personal information.

International Justice Mission Terms and Conditions of Use

Effective date: 04/09/2022

These Terms and Conditions of Use and our Privacy Policy (together, this “Agreement”) describe the terms and conditions on which International Justice Mission, a 501(c)(3) nonprofit, with offices at PO Box 2227, Arlington, VA 22202, or one or more of its affiliates (collectively, “IJM Global,” “we,” “us” or “our”) offers you access to https://www. https://www.ijm.org or any related website or service in or to which this Agreement is linked or referenced (collectively, the “Services”).

Before accessing and using the Services, please read this Agreement carefully because it is a legal agreement between IJM Global and you.

BY ACCESSING AND USING THE SERVICES, YOU AFFIRM THAT:

  • YOU HAVE READ AND UNDERSTAND THIS AGREEMENT;
  • YOU WILL COMPLY WITH THIS AGREEMENT; AND
  • YOU ARE AT LEAST THE AGE OF LEGAL MAJORITY IN YOUR PLACE OF RESIDENCE AND OTHERWISE LEGALLY COMPETENT TO ENTER INTO A LEGAL AGREEMENT

If you do not agree to any term of this Agreement, please do not use the Services.

1. Changes to Terms

The Effective Date of this Agreement is set forth at the top of this webpage. As we add new features, we may revise or supplement this Agreement. We will provide you with advance notice of material revisions to this Agreement. We will not make revisions that have a retroactive effect unless we are legally required to do so or to protect other users of the Services. Your continued use of the Services after the Effective Date constitutes your acceptance of this Agreement, as amended. As of the Effective Date, the amended Agreement supersedes all previous versions of or agreements, notices or statements about this Agreement.

2. Additional Terms

Certain features of the Services may be subject to additional terms (“Additional Terms”) presented in conjunction with them. Regardless of how they are presented to you, you must agree to Additional Terms before using the features of the Services to which they apply. Unless otherwise specified in Additional Terms, all Additional Terms are incorporated into this Agreement. If you do not agree to Additional Terms, then you may not use the Services to which they relate. This Agreement and Additional Terms apply equally but, if any Additional Term is inconsistent with any provision of this Agreement, the Additional Term will prevail for the Services to which the Additional Terms apply.

3. IJM Global Content

The IJM Global and its licensors retain full and complete title to all information and materials provided on or through or submitted to the Services, including any artwork, graphics, text, video and audio clips, trademarks, logos and other content (collectively, “IJM Global Content”). The names "International Justice Mission" and corresponding logos and other trademarks used in the Services are trademarks of IJM Global or its affiliates and may not be used in connection with the products or services of others in any manner that is likely to cause confusion. All other trademarks not owned by the IJM Global that appear in the Services are the property of their respective owners.

If you agree to this Agreement (as well as any Additional Terms), then you may download, print and/or copy IJM Global Content solely for your own personal use.

Except for content that is in the public domain or unless the IJM Global provides you with written authorization to do so, you may not:

  • Incorporate any IJM Global Content into any other work (such as your own website) or use IJM Global Content in any public or commercial manner;
  • Copy, modify, reproduce, adapt, reverse engineer, distribute, frame, republish, upload, display, post, transmit, transfer, license or sell IJM Global Content in any form or by any means;
  • Change any of the notices about copyright, trademarks or other intellectual property rights that may be part of the IJM Global Content; or
  • ‘Deep link’ to any of the Services (i.e., link to any page other than the home page of one of the Services).

EXCEPT FOR IJM GLOBAL CONTENT PROVIDED BY Us OR OUR AGENTS, WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION ON THE SERVICE OR ENDORSE THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE, OR STATEMENT MADE BY ANY THIRD PARTY. IJM GLOBAL is an independent, nonpartisan organization. IJM GLOBAL takes no institutional positions on policy issues. References to specific nonprofit, private, or government entities are not an endorsement.

4. Using the Services

Age of Eligibility: You must be the age of legal majority or older in your place of residence to use the Services.

Your Account: You are required to create an account to use certain features of the Services. IJM Global offers two types of accounts (your “Account”):

  • General account
  • Donor account

You agree that you will maintain your Account information to ensure that it is always current, complete and accurate. If you provide untrue, incomplete, misleading or inaccurate information, you understand that we have the right to terminate your Account and use of the Services.

You agree to protect the security of your Account. You are responsible for all use of your Account, including your login credentials (i.e., username and password) and activation codes and passwords. IJM Global treats access to the Services through your account credentials as authorized by you. Any access, activity, or purchases made by an authorized business user account will be treated as authorized by the associated registered linked business account. Unauthorized access to password-protected or secure areas is prohibited and may lead to criminal prosecution. IJM Global may suspend your use of all or part of the Services without notice if we suspect or detect any breach of security. Please immediately notify IJM Global using the contact information provided below if you believe that information you provided to us is no longer secure or if you need to deactivate your account or password.

Accessing the Services: You are responsible for the software, hardware and Internet service needed to access and use the Services. If you access and use the Services on your smartphone, tablet or other mobile device (“Mobile Device”), you are solely responsible for any and all data and other fees related to use of the Services through your Mobile Device.

Certain Services may offer text messaging (SMS or MMS) services. Message and data rates may apply. Once you opt-in to receive text messages from us, the frequency of text messages that we send to you depends on your transactions with us. All charges are billed by and payable to your wireless service provider. Please contact your wireless service provider for pricing plans and details. Text message services are provided on an “as is” basis and may not be available in all areas at all times.

by agreeing to receive text messages, you understand and agree that IJM GLOBAL may use an automatic dialing system to deliver text messages to you and that your consent to receive text messages is not required as a condition of purchase for any goods or services.

We do not guarantee availability of the Services at all times of the day. IJM Global may from time to time perform upgrades, updates or otherwise make the Services unavailable. To the maximum extent authorized under applicable law, we reserve the right to change, remove, delete, restrict, block access to, or stop providing any or all of the Services at any time and without notice. Except as provided in our donor agreements, IJM Global has no obligation to provide access to or support for the Services.

Restrictions on Your Use of Services: You may use the Services for lawful, non-commercial purposes only. You agree that you will not (and you agree not to encourage or allow any third party to):

  • Breach, test, circumvent (or attempt to breach, test or circumvent) any security, copy protection or rights management feature in the Services or otherwise attempt to gain unauthorized access to the Services, other users’ Accounts, or IJM Global’s computer systems or networks,
  • Copy, modify, translate, adapt or otherwise create derivative works or improvements (whether or not patentable) of any part of the Services;
  • Decompile, reverse engineer, disassemble or decode the Services or otherwise attempt to derive or gain access to the source code of any part of the Services (unless applicable laws specifically prohibit such restriction);
  • Remove, alter or obscure any copyright, trademark or other intellectual property or proprietary notices contained in the Services;
  • Use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape or index any portion of the Services;
  • Use the Services to advertise, buy or sell any products or services;
  • Distribute, rent, sublicense, lease, lend, sell, resell, assign, transfer, transmit, stream, broadcast or otherwise make available or exploit any features or functionality of the Services including though time-sharing, use of service bureau or by otherwise making the Services available on a network on which it is accessible by more than one device at any time;
  • Reformat or frame any portion of the web pages that are part of the Services without IJM Global's written consent;
  • Cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Services or unduly burdening or hindering the operation and/or functionality of any aspect of the Services;
  • Create an Account under fraudulent pretenses; or
  • Collect or store Personal Data (as defined in the Privacy Policy) about any other user without his or her express prior written consent.

5. Contests

From time to time, IJM may offer you the opportunity to participate in challenges or other contests (collectively, “Contests”). You may not be transfer, assign, sell, trade or barter any prize, premium of other benefit you receive through a Contest. ANY PRIZE, PREMIUM OR OTHER BENEFIT IS AWARDED “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OR GUARANTEE FROM IJM GLOBAL, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

We reserve the right to modify, terminate or suspend the availability of Contests and to correct errors or inconsistencies in Contest-related materials. We may disqualify any individual who tampers with any Promotion. CAUTION: ANY ATTEMPT BY ANY INDIVIDUAL TO DELIBERATELY UNDERMINE THE LEGITIMATE OPERATION OF A PROMOTION IS A VIOLATION OF CRIMINAL AND CIVIL LAWS AND WE RESERVE THE RIGHT TO SEEK DAMAGES FROM SUCH INDIVIDUAL TO THE FULLEST EXTENT PERMITTED BY LAW.

You agree to be bound by our decisions, which are final and binding in all matters relating to Contests. Contests are subject to all applicable federal, state and local laws, rules and regulations. Contests are void where that they are prohibited, restricted or taxed.

BY PARTICIPATING IN A CONTEST, YOU AGREE TO RELEASE IJM GLOBAL AND ITS AGENTS FROM ANY AND ALL LIABILITY, LOSS OR DAMAGE ARISING FROM OR IN CONNECTION WITH PARTICIPATION IN ANY CONTEST-RELATED ACTIVITY OR THE RECEIPT, USE OR MISUSE OF ANY PRIZE OR PREMIUM THAT YOU MAY RECEIVE.

6. Disclaimer of Warranties

IJM Global warrants that IJM Global has validly entered into this Agreement and has the legal power to do so. You warrant that you have validly entered into this Agreement and have the legal power to do so.

EXCEPT AS EXPRESSLY PROVIDED ABOVE, THE IJM GLOBAL SERVICES ARE PROVIDED "AS IS" AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. IJM Global specifically disclaims all warranties and conditions of any kind, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, non-infringement, freedom from defects, uninterrupted use and all warranties implied from any course of dealing or usage of trade. IJM Global does not warrant that (a) the Services will meet your requirements, (b) operation of the Services will be uninterrupted or virus- or error-free or (c) errors will be corrected. Any oral or written advice provided by IJM Global or its authorized agents does not and will not create any warranty. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES WHICH MEANS THAT SOME OR ALL OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

YOUR USE OF THE SERVICES IS AT YOUR OWN RISK.

7. Limitation of Liability

YOU FURTHER WAIVE AND AGREE NOT TO ASSERT AGAINST IJM GLOBAL ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, ENHANCED OR INDIRECT DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUE, DIMINUTION IN VALUE, DAMAGES FOR LOSS OR CORRUPTION OF DATA OR PROGRAMS, SERVICE INTERRUPTIONS AND PROCUREMENT OF SUBSTITUTE SERVICES, EVEN IF IJM GLOBAL KNOWS OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, IN EACH CASE, ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE SERVICE OR TO THE CONDUCT OF YOU OR ANY OTHER REGISTERED USER IN CONNECTION WITH THE USE OF THE SERVICE.

The foregoing disclaimer of liability will not apply to the extent prohibited by applicable law in the jurisdiction of your place of residence. You acknowledge and agree that the above limitations of liability together with the other provisions in this Agreement that limit liability are essential terms and that IJM Global would not be willing to grant you the rights set forth in this Agreement but for your agreement to the above limitations of liability.

8. Dispute Resolution

If you have a complaint about the Services, please contact IJM Global via email at contact@ijm.org.

YOU AND IJM GLOBAL ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.

YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, THE CAUSE OF ACTION IS PERMANENTLY BARRED.

ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO THE SERVICES, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION.

The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this Section. (The AAA Rules are available at www.adr.org/arb_med or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this Section.

The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or this Agreement is void, voidable, or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction.

You agree to an arbitration on an individual basis. In any dispute, NEITHER YOU NOR IJM GLOBAL WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.

If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced.]

9. Governing Law and Jurisdiction

This website is operated from the US. All matters arising out of or relating to this Agreement are governed by and construed in accordance with the internal laws of the State of Virginia without giving effect to any choice or conflict of law provision or rule (whether of the State of Virginia or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of Virginia.

10. International Use

If you are not a United States resident and you are accessing our Services from outside the United States, you agree to the transfer of certain information outside your home country to us and that you will follow all the laws that apply to you.

IJM Global's servers, applications, cloud services, and operations are located primarily in the United States and our policies and procedures are based primarily on United States law. Because of this, the following provisions apply specifically to users located outside of the United States: (i) you consent to the transfer, storage, and processing of your information (including Submissions and Personal Data) to and in the United States and/or other countries; (ii) if you are using the Services from a country embargoed by the United States, or are on the United States Treasury Department’s list of “Specially Designated Nationals,” you are not authorized to access or use the Services; and (iii) you agree to comply with all applicable local laws, rules, and regulations, including all laws, rules, and regulations in effect in the country in which you reside and the country from which you access the Services. The Services are not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or which that would subject IJM Global or its affiliates to any registration requirement within such jurisdiction or country.

11. Termination

You may terminate your Account at any time for any reason effective upon written notice to IJM Global or through our donor portal. IJM Global reserves the right immediately to suspend or terminate your access to the Services without notice if IJM Global believes you violated this Agreement.

Termination will not limit any of IJM Global’s other rights or remedies. The Sections titled “IJM Global Content”, “Disclaimer of Warranties”, “Limitation of Liability”, “Dispute Resolution”, “General Terms” and any other provision that is intended to survive termination shall survive termination of this Agreement.

12. Links to Other Websites and Services

The Services contain links to other websites and services that we think may interest you (collectively, “Linked Services”). Linked Services are not under the control of IJM Global and IJM Global is not responsible for Linked Services or for any information or materials on, or any form of transmission received from, any Linked Service. The inclusion of a link does not imply endorsement by IJM Global of the Linked Services or any association with the operators of the Linked Services. IJM Global does not investigate, verify or monitor the Linked Services. IJM Global provides links to Linked Services for your convenience only. You access Linked Services at your own risk.

13. General Terms

  • This Agreement (i) inures to the benefit of and will be binding upon IJM Global and you and your successors and assigns, respectively, and (ii) may be assigned by IJM Global but you may not assign this Agreement without the prior express written consent of IJM Global.
  • This Agreement contains the entire understanding by and between IJM Global and you with respect to the subject matter described herein.
  • If any provision of this Agreement is or becomes unenforceable or invalid in whole or in part, the remaining provisions (or portions thereof) will continue with the same effect as if such unenforceable or invalid provision had not been inserted herein.
  • If at any time IJM Global fails to strictly enforce any term of this Agreement, the failure to enforce on any occasion will not constitute a waiver of any term and will not prevent enforcement on any other occasion.
  • Nothing contained in this Agreement will be deemed to constitute IJM Global or you as the agent or representative of the other or as joint venturers or partners.
  • The headings and captions contained herein are for convenience only.
  • This Agreement and all related documentation will be drafted in English. While certain text in this Agreement may be made available in languages other than English (whether translated by a person or solely by computer software), the English language version controls.

14. Question About the Services

If you have a question about the Services, please contact IJM Global via email at contact@ijm.org.

International Justice Mission

PO Box 2227

Arlington, VA 22202

T: 703.465.5495

E: contact@ijm.org

Gift Refund Policy

Your generous contribution to International Justice Mission supports our work. To steward your donations, we follow the below guidelines in refunding your contributions.

All donations made directly to International Justice Mission in person or through our website are refundable within 10 calendar days of your donation being processed or the check date, whichever is earlier. To request a refund, please email giving@ijm.org or call 703.465.5495. Your donation will be refunded using the original method of payment unless the status of the debit is “charge back initiated” or the equivalent. If you made your donation by credit card, the contribution will be credited to the same credit card. Individuals who receive refunds are responsible for correcting any tax filings made to reflect the refunded amount.

Personal Information Notice

To Persons Suspected of Being Involved in or Associated with Activities Proscribed by Applicable Laws Directed Towards Victims/Survivors

Last updated: July 2020

IJM’s mission includes helping victims/survivors of violence and oppression pursue legal claims and seek redress and seek protection. The purpose of this document is to describe how International Justice Mission, its branch offices and certain affiliated entities of International Justice Mission (“IJM”, “we” or “us”) processes personal information relating to persons who pose or who have posed a threat to person(s) who IJM supports and are suspected of being involved in or associated with activities proscribed by applicable laws directed towards these victims/survivors (“you” or “your”). This includes information that we receive from the victim/offender or their caregiver(s), the police, courts, public authorities in charge of preventing crime or supporting victims, publicly available sources (such as social media), and other persons or entities that may have information about you.

1. What information do we receive about you?

We only collect as much information about you as needed to achieve the purposes set out below and as permitted by applicable law and in support of local authorities. We may collect your name, gender, contact information, country of residence, and information about the offenses that you allegedly committed against the victim/survivor and other relevant information related to our support of victims and authorities. Depending on the victim/survivor’s case and where relevant, we may in some instances also receive information about sensitive data including special categories of your personal data in compliance Article 14(1)(d) of the General Data Protection Regulations (“sensitive information”).

We will keep your personal information secure and will only disclose your information as necessary for the purposes mentioned below and in compliance with applicable law.

2. How we use your information?

We will only collect and use the information about you for the following purposes:

  • Where necessary to fulfill the victim’s legitimate interests, as applicable:
    • to help the victim escape a situation in which he or she may be the victim of a crime;
    • to help the victim/survivor establish and exercise legal claims against the persons alleged to have committed a crime against him or her;
    • to aid law enforcement and, where appropriate, support prosecution authorities in their pursuit of persons that are alleged to have committed a crime against the victim/survivor in order to support victims;
    • if, applicable, to help the victim/survivor (re)integrate into society and enroll him or her in dedicated support programs;
    • to manage the victim/survivor’s case file; and
    • to assess the victim/survivor’s rehabilitation progress.
  • To comply with the laws that apply to IJM.
  • For our legitimate interests and the interests of other victims of crime and, where applicable, for statistical or scientific research purposes and in accordance with safeguards required by law, in particular to create anonymized data, including statistics, which we will use to issue reports about our work and create and disclose stories of rescue on our website and social media and at events.

While we think that we have compelling legitimate grounds to process your information for the purposes mentioned above, applicable laws may grant you the right to object to our processing of your information. You may exercise this right by contacting us at the details we provide below.

If we process your sensitive information, we do so:

  • For the protection of the victim/survivor’s vital interests, if the victim/survivor is unable to give his or her consent and where his or her life or well-being is threatened.
  • As necessary to establish, exercise or defend legal claims or be responsive to government inquiries and/or requests.
  • As necessary for reasons of substantial public interest in accordance with applicable law.

We also process information in the context of the work that we conduct with, and as applicable under the control of, local law enforcement and other relevant public authorities and agencies.

3. What are your rights?

In accordance with applicable law, you have certain rights, subject to applicable exemptions, with respect to your information, such as a right of access, rectification, restriction, erasure, opposition, and portability. To exercise those rights, please contact us at the details we provide below. If you are not satisfied with our response or have concerns about how we use your information, you can contact us at: contact@ijm.org. You may have a right to lodge a complaint with the Supervisory Authority for data protection in your country.

4. With whom do we share your information?

To the extent necessary to achieve the purposes mentioned in Section 2 above, your information may be shared with other IJM entities, including in the U.S., where different levels of privacy protection apply. We put in place contractual safeguards (standard contractual clauses) to guarantee an appropriate level of protection as required by applicable law. For more information or a copy of these contracts, please contact us at the details we provide below. Certain personal information may also be shared with IJM’s service providers, with the local police, courts or tribunals and other public authorities, lawyers, partner or government authorities for the benefit of victims.

5. How long do you keep my information?

We will only keep your personal information as long as needed to for the purposes mentioned above in Section 2. We may be required by law to keep your information for longer. After this period of time, we will either delete your personal information or anonymize it.

We keep your information confidential and secure as required by law.

6. How can you contact us?

International Justice Mission
PO Box 2227
Arlington, VA 22202
T: 703.465.5495
E: contact@ijm.org

Mobile Terms and Conditions

 Effective Date: October 5, 2021

Rescue

 Sign up on ijm.org/textme/rescue to receive mobile notifications on fundraising efforts and events from International Justice Mission through your mobile device - up to four text messages per month.  Message and data rates may apply.

 By opting into International Justice Mission’s (“IJM”) text messaging service (“Service”), you hereby agree to the text messaging Terms of Use. Please read through the Terms of Use before providing us with your mobile phone number. By signing up, you are confirming you are 18 years of age or older.

PLEASE NOTE THIS IS A LEGAL AGREEMENT BETWEEN YOU AND IJM - PLEASE READ CAREFULLY AS YOUR ENROLLMENT IN THE TEXT MESSAGING SERVICE CONSTITUTES YOUR ACCEPTANCE OF AND AGREEMENT TO ABIDE BY THESE TERMS OF USE. THESE TERMS OF USE MAY BE MODIFIED BY IJM FROM TIME TO TIME WITHOUT ADVANCE NOTICE BY POSTING HERE AND YOU WILL BE BOUND BY ANY SUCH MODIFIED TERMS OF USE IF YOU CONTINUE TO BE ENROLLED IN THE SERVICE. THE DATE THESE TERMS OF USE WERE LAST UPDATED IS STATED AT THE END OF THIS DOCUMENT. YOU ARE ENCOURAGED TO REVIEW THESE TERMS OF USE PERIODICALLY FOR UPDATES AND CHANGES. IF YOU DO NOT AGREE TO THESE TERMS OF USE, DO NOT PROVIDE YOUR NAME AND PHONE NUMBER ON THE DESIGNATED OPT-IN FORM.

The following terms and conditions apply to your use of the Service:

  1. You hereby certify that the mobile phone number you use to enroll in the Service is your own phone number.
  2. You must be at least 18 years old to use the Service, and if you are under 18 in the U.S. or under the age of majority in your province or territory of residence, your parent or guardian must read and agree to these Terms of Use before you enroll.
  3. Please note that while IJM does not charge for the Service, your carrier’s standard message and data rates may apply. You agree that you are responsible for paying your carrier’s charges to use the Service or, if you are under 18 in the U.S. or under the age of majority in your province or territory of residence, that you have permission to use the Service from the adult responsible for paying the carrier’s charges.
  4. Messaging: Supported carriers in the U.S. include: AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, CellCom USA, C Spire Wireless, Carolina West Wireless (CWW), Google Voice, ACS/Alaska, Advantage Cellular (DTC Wireless), Appalachian Wireless, Bluegrass Cellular, Cellular Network Partnership (PIONEER), Cellular One of East, Central Illinois, Chat Mobility USA, Coral Wireless (Mobi PCS), Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI Communications Corp, Golden State Cellular, Illinois Valley Cellular (IV Cellular), i Wireless (IOWA Wireless), Nex-Tech Wireless, MTA Communications, MTPCS (Cellular One Nation), Cross Telephone Company (MBO Wireless), Duet IP (Maximum Communications New Core Wireless), Inland Cellular Telephone Company, Immix(Keystone Wireless), Mosaic (Consolidated or CTC Telecom), Northwest Missourri Cellular Limited, Peoples Wireless, Panhandle Telecommunications Systems (PTCI), RINA, Revol Wireless USA, SI Wireless/Mobile Nation, SRT Wireless, Texas RSA 3 Ltd (Plateau Wireless), Thumb Cellular, United Wireless, Union Telephone Company (Union Wireless), Viaero Wireless, West Central Wireless (5 Star Wireless), Sagebrush Cellular (Nemont), Pine Cellular, Aio Wireless/Cricket, SouthernLinc, Bandwidth, Copper Valley, Leaco, CableVision, Buffalo Wireless, Chariton Valley Cellular, Pine Belt Wireless, Atlantic Tele-Network International (ATN), T-Mobile is not liable for delayed or undelivered messages. Carriers do not guarantee message delivery and will not be liable for delayed or undelivered messages.
  5. Multimedia Messaging Service (MMS) alerts: From time to time, IJM may send messages with multimedia content (pictures, videos, GIFs, etc.). MMS alerts may not be available through all carriers. If your device does not support MMS alerts, then you will receive an SMS alert. Prepaid users may not be able to participate. Check with your mobile operator.
  6. To unsubscribe from IJM’s message Service at any time, simply text the word or words [STOP] to the short code (70839) or in response to any text message received.
  7. The Service offered on an "as is" and “where as” basis, and: (1) may not be available in all areas at all times; and (2) may not continue to work in the event of product, software, coverage or other service changes made by your wireless carrier. IJM may change or discontinue any of its text programs without notice or liability to you. IJM reserves the right to cease delivery of text messages to any person at any time in its sole discretion.
  8. IJM makes no representations or warranties whatsoever regarding the Service. IJM hereby disclaims all warranties, including any implied representations or warranties of merchantability or fitness for a particular purpose.
  9. IJM and each of their respective officers, directors and employees are not responsible and shall not be liable for any direct, indirect, consequential, special, incidental or punitive damages - or other losses or injuries of any kind - resulting directly or indirectly, from the IJM Text Messaging Service (and your use thereof) - including any content or information contained in such text message - or from technical failures or delays of any kind, even if IJM has been advised of the possibility of such damage or loss,
  10. You expressly agree to indemnify, defend, and hold harmless IJM and its directors, officers, employees, servants, agents, representatives, independent contractors, and affiliates from and against any and all claims, damages, liabilities, actions, causes of action, costs, expenses (including reasonable attorneys’ fees), judgments, or penalties of any kind or nature whatsoever arising from your use of the Service.
  11. These Terms of Use shall be construed in accordance with the laws of the District of Columbia. YOU AND IJM AGREE THAT ANY PROCEEDINGS TO RESOLVE OR LITIGATE ANY DISPUTE WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS, AND THAT NEITHER YOU NOR IJM WILL SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, A REPRESENTATIVE ACTION, A COLLECTIVE ACTION, A PRIVATE ATTORNEY-GENERAL ACTION, OR IN ANY PROCEEDING IN WHICH YOU OR IJM ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY. YOU AND IJM FURTHER AGREE THAT NO PROCEEDING WILL BE JOINED, CONSOLIDATED, OR COMBINED WITH ANOTHER PROCEEDING WITHOUT THE PRIOR WRITTEN CONSENT OF YOU, IJM, AND ALL PARTIES TO ANY SUCH PROCEEDING.


Date Last Updated: October 5, 2021

STOP Information

Text STOP to 70839 to stop receiving Rescue messages from International Justice Mission (you will receive a confirmation text).

HELP Information

For additional information, text HELP to 70839 or contact (703) 465 5495.


Updates

Sign up on ijm.org/textme/updates to receive mobile notifications on prayer updates, stories, news, events, and other updates from International Justice Mission through your mobile device.  Up to 2 text messages per month.  Message and data rates may apply.

By opting into International Justice Mission’s (“IJM”) text messaging service (“Service”), you hereby agree to the text messaging Terms of Use. Please read through the Terms of Use before providing us with your mobile phone number. By signing up, you are confirming you are 18 years of age or older.

PLEASE NOTE THIS IS A LEGAL AGREEMENT BETWEEN YOU AND IJM - PLEASE READ CAREFULLY AS YOUR ENROLLMENT IN THE TEXT MESSAGING SERVICE CONSTITUTES YOUR ACCEPTANCE OF AND AGREEMENT TO ABIDE BY THESE TERMS OF USE. THESE TERMS OF USE MAY BE MODIFIED BY IJM FROM TIME TO TIME WITHOUT ADVANCE NOTICE BY POSTING HERE AND YOU WILL BE BOUND BY ANY SUCH MODIFIED TERMS OF USE IF YOU CONTINUE TO BE ENROLLED IN THE SERVICE. THE DATE THESE TERMS OF USE WERE LAST UPDATED IS STATED AT THE END OF THIS DOCUMENT. YOU ARE ENCOURAGED TO REVIEW THESE TERMS OF USE PERIODICALLY FOR UPDATES AND CHANGES. IF YOU DO NOT AGREE TO THESE TERMS OF USE, DO NOT PROVIDE YOUR NAME AND PHONE NUMBER ON THE DESIGNATED OPT-IN FORM.

The following terms and conditions apply to your use of the Service:

  1. You hereby certify that the mobile phone number you use to enroll in the Service is your own phone number.
  2. You must be at least 18 years old to use the Service, and if you are under 18 in the U.S. or under the age of majority in your province or territory of residence, your parent or guardian must read and agree to these Terms of Use before you enroll.
  3. Please note that while IJM does not charge for the Service, your carrier’s standard message and data rates may apply. You agree that you are responsible for paying your carrier’s charges to use the Service or, if you are under 18 in the U.S. or under the age of majority in your province or territory of residence, that you have permission to use the Service from the adult responsible for paying the carrier’s charges.
  4. Messaging: Supported carriers in the U.S. include: AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, CellCom USA, C Spire Wireless, Carolina West Wireless (CWW), Google Voice, ACS/Alaska, Advantage Cellular (DTC Wireless), Appalachian Wireless, Bluegrass Cellular, Cellular Network Partnership (PIONEER), Cellular One of East, Central Illinois, Chat Mobility USA, Coral Wireless (Mobi PCS), Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI Communications Corp, Golden State Cellular, Illinois Valley Cellular (IV Cellular), i Wireless (IOWA Wireless), Nex-Tech Wireless, MTA Communications, MTPCS (Cellular One Nation), Cross Telephone Company (MBO Wireless), Duet IP (Maximum Communications New Core Wireless), Inland Cellular Telephone Company, Immix(Keystone Wireless), Mosaic (Consolidated or CTC Telecom), Northwest Missourri Cellular Limited, Peoples Wireless, Panhandle Telecommunications Systems (PTCI), RINA, Revol Wireless USA, SI Wireless/Mobile Nation, SRT Wireless, Texas RSA 3 Ltd (Plateau Wireless), Thumb Cellular, United Wireless, Union Telephone Company (Union Wireless), Viaero Wireless, West Central Wireless (5 Star Wireless), Sagebrush Cellular (Nemont), Pine Cellular, Aio Wireless/Cricket, SouthernLinc, Bandwidth, Copper Valley, Leaco, CableVision, Buffalo Wireless, Chariton Valley Cellular, Pine Belt Wireless, Atlantic Tele-Network International (ATN), T-Mobile is not liable for delayed or undelivered messages. Carriers do not guarantee message delivery and will not be liable for delayed or undelivered messages.
  5. Multimedia Messaging Service (MMS) alerts: From time to time, IJM may send messages with multimedia content (pictures, videos, GIFs, etc.). MMS alerts may not be available through all carriers. If your device does not support MMS alerts, then you will receive an SMS alert. Prepaid users may not be able to participate. Check with your mobile operator.
  6. To unsubscribe from IJM’s message Service at any time, simply text the word or words [STOP] to the short code (85019) or in response to any text message received.
  7. The Service offered on an "as is" and “where as” basis, and: (1) may not be available in all areas at all times; and (2) may not continue to work in the event of product, software, coverage or other service changes made by your wireless carrier. IJM may change or discontinue any of its text programs without notice or liability to you. IJM reserves the right to cease delivery of text messages to any person at any time in its sole discretion.
  8. IJM makes no representations or warranties whatsoever regarding the Service. IJM hereby disclaims all warranties, including any implied representations or warranties of merchantability or fitness for a particular purpose.
  9. IJM and each of their respective officers, directors and employees are not responsible and shall not be liable for any direct, indirect, consequential, special, incidental or punitive damages - or other losses or injuries of any kind - resulting directly or indirectly, from the IJM Text Messaging Service (and your use thereof) - including any content or information contained in such text message - or from technical failures or delays of any kind, even if IJM has been advised of the possibility of such damage or loss,
  10. You expressly agree to indemnify, defend, and hold harmless IJM and its directors, officers, employees, servants, agents, representatives, independent contractors, and affiliates from and against any and all claims, damages, liabilities, actions, causes of action, costs, expenses (including reasonable attorneys’ fees), judgments, or penalties of any kind or nature whatsoever arising from your use of the Service.
  11. These Terms of Use shall be construed in accordance with the laws of the District of Columbia. YOU AND IJM AGREE THAT ANY PROCEEDINGS TO RESOLVE OR LITIGATE ANY DISPUTE WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS, AND THAT NEITHER YOU NOR IJM WILL SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, A REPRESENTATIVE ACTION, A COLLECTIVE ACTION, A PRIVATE ATTORNEY-GENERAL ACTION, OR IN ANY PROCEEDING IN WHICH YOU OR IJM ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY. YOU AND IJM FURTHER AGREE THAT NO PROCEEDING WILL BE JOINED, CONSOLIDATED, OR COMBINED WITH ANOTHER PROCEEDING WITHOUT THE PRIOR WRITTEN CONSENT OF YOU, IJM, AND ALL PARTIES TO ANY SUCH PROCEEDING.


Date Last Updated: October 5, 2021

STOP Information

Text STOP to 85019 to stop receiving Updates messages from International Justice Mission (you will receive a confirmation text).

HELP Information

For additional information, text HELP to 85019 or contact (703) 465 5495.


We take your privacy seriously. Please visit www.ijm.org/policies to review our privacy policy.


Media Contact

We're here to answer your questions. Please fill out the form below and someone from our team will follow up with you soon.

More Information

Petra Kooman

Director of Marketing and Public Relations
pkooman@ijm.ca
519.679.5030 x.229

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